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Customer Success Advisor

Company: VirtualVocations
Location: Concord
Posted on: November 19, 2024

Job Description:

A company is looking for a Customer Success Advisor - Bilingual.



Key Responsibilities:

Understand customer requirements and translate them into implementation plans
Develop and execute project plans for software implementation and upgrades
Provide guidance and support to ensure successful software adoption and customer satisfaction


Required Qualifications and Education:

Bilingual is preferred
Associate degree or equivalent work experience with a minimum of two years in customer success or technical support
2-3 years of experience using similar software solutions
Experience in managing diverse groups and training
2+ years of marketing experience is a plus

Keywords: VirtualVocations, Castro Valley , Customer Success Advisor, Other , Concord, California

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