MEMBER SERVICES REPRESENTATIVE

Company: Crunch - Bay Area
Location: San Jose
Posted on: October 25, 2024

Job Description:

Benefits:401(k)Flexible scheduleTraining & developmentReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings:Monthly or Weekly Department Meetings Employee Training Meetings

Keywords: Crunch - Bay Area, Castro Valley , MEMBER SERVICES REPRESENTATIVE, Sales , San Jose, California